Your phone, answered, even when you can't

When you're with a customer, on a job site, or closed for the night, calls still come in. We set up an AI voice agent that answers your line in a natural, friendly voice and handles the common questions, so you hear about callers who need you, even when you can't pick up.

What your voice agent can do

• Answer after hours and during rushes. It picks up when you can't and answers questions about your hours, location, services, and how to order or book.
• Qualify new leads. It asks a few simple questions, like what they need and how soon, and emails you a short summary so you can follow up with the right people first.
• Take booking and callback requests. It collects the details you need for an appointment or a call back, so fewer requests get lost in voicemail.
• Hand off to you. When a caller needs a person, it takes their details and sends you a notification so you can call them back.

Call our AI receptionist

Want to hear what it sounds like? Derival's own AI receptionist answers our line. Call to ask about our services, and it will take your details so we can follow up.

Calls are recorded and transcribed.

Built for businesses like yours

Cafes and restaurants, contractors and home services, salons and studios, auto shops, cleaning services, and small offices across Haymarket, Gainesville, Manassas, Warrenton, and the rest of Northern Virginia.

How it works

1. Free 20-minute process review. We talk through your calls: who calls, what they ask, and what you want to happen.
2. Scope and quote. You get a clear plan, a quote for the one-time setup, and an estimate of the ongoing running cost, before anything is built.
3. Setup and testing. We write your agent's script and rules, connect it to your phone line, and test it with you until it sounds right.
4. Launch and tune. We review real calls in the first weeks and adjust the answers to improve them.

Guardrails built in

• It tells callers up front that they're talking to an AI assistant and that the call is recorded.
• It's set up to answer from the information you approve, and we test it and review real calls to keep its answers accurate. When it doesn't know, it's instructed to take a message rather than guess.
• It's instructed not to ask for card numbers, passwords, or other sensitive details, and to redirect callers who start to share them.
• It asks only for what you need to follow up, like a name, phone or email, and a short note. Calls are recorded and transcribed so you can review them.

Good to know: Calls handled by the AI assistant are recorded and transcribed, and callers are told this at the start of each call. The assistant isn't for emergencies; callers are directed to hang up and dial 911. It doesn't give medical, legal or financial advice. Each business approves its agent's scripts and is responsible for its own call-recording and industry compliance. AI can make mistakes, so we test each agent and review calls, but we can't guarantee every answer or that every call is answered.